Private Banking


Private Banking customers service office


+374 (10) 58-59-85

Concierge service

The possibilities of Concierge service of Visa Infinite indeed are unlimited. A personal assistant will be at your disposal 24-hours a day who will organize for you the required order or the required service in the shortest time. 

Concierge service of Visa Infinite is: 

  • international service in over 400 cities of 120 countries;
  • 24-hours call service in 9 languages or through e-mail.

Application of the Customer for Concierge service

Concierge service always is near the Customer – at the distance of a phone call or e-mail message. Only goods and services purchased through Concierge service are paid. At the first application the cardholder is requested to provide detailed data for his identification, contact information and the first six digits of his Visa card.

Examples of requests

  • The card holder missed his way in Shanghai – Visa concierge with knowledge of Mandarin dialect of Chinese asked the local resident to accompany the cardholder to a hotel
  • An elephant for a bride for marriage ceremony
  • Chess game with a grandmaster
  • Best chefs for private events.
  • Hypnotherapy treatment for curing flight phobia
  • Flippers of size 50 shall be delivered to Rhodes island in 4 hours.

Contact information for Concierge service:

Tel: +380 44 449 39 75 (support service)
Tel: +44 20 7479 35 26 (English speaking operator),
       +44 20 7479 35 27 (Russian speaking operator). 


Updated: 9.11.2019 21:33:16

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